At checkout
Review the currency, order total, available card methods and any applicable tax or delivery charge in the live checkout before authorizing payment. A displayed card icon is informational and does not guarantee that every card will be accepted for every transaction. We begin normal order processing, usually 1–2 business days, after successful authorization.
Authorization issues
Billing details may be checked by the payment provider. A refused payment, verification request or temporary authorization hold can depend on the issuer; contact your card provider about a declined charge or hold. Please do not send complete card numbers or security codes by ordinary email. Payment details are handled through the checkout provider rather than our support messages.
Refund timing
After approval, a refund is processed or initiated to the original payment method within 10 days. Your bank's posting time is separate. For payment assistance, use Contact Us; for return conditions, read the Refund Policy.